Privacy Policy

We use the information you submit only to review your request, contact you about next steps, and operate the program. We do not sell your information.

We never publish the location of the transitional home. Public status lookup, if enabled, will not expose sensitive personal details.

This policy applies to the website operated by The Next Chapter Veterans Home, LLC (“we,” “us”). Contact: Thenextchapterhomellc@gmail.com · Mailing: PO Box — published at launch.

We may collect information you choose to submit, including:

• Contact details (name, email, phone, agency, title)
• Referral and inquiry details about housing needs, county preference, and related context
• Documents you upload (for example DD-214 or referral letters), stored privately
• Messages sent through contact or interest forms
• Basic technical data such as IP address, browser type, and pages visited — used for security and site performance

Analytics, if enabled, will be privacy-friendly and will not receive sensitive form contents. Provider: not in use until a provider is selected and disclosed here.

• To review referrals and inquiries
• To respond to messages and partnership interest
• To operate, secure, and improve this website
• To maintain internal records and required audit trails
• To send transactional notices (for example confirmation or status updates) — not marketing spam

Referral use: Referral details are used to evaluate placement suitability and coordinate with the referring partner. Submitting does not guarantee placement. Sensitive documents are stored privately and are not publicly accessible.

Inquiry use: Your inquiry is used to understand housing needs and contact you. Preferred county is a request, not a reservation. We limit what appears in public status lookups.

We do not sell personal information. We may share information with:

• Service providers who help us host the site, store files, or send email — under appropriate safeguards
• Staff and authorized case managers with role-based access
• Authorities when required by law or to protect safety

We retain information only as long as needed for program operations, legal obligations, or dispute resolution. Retention schedule: to be confirmed as operations mature.

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including access controls for uploaded documents. No method of transmission or storage is perfectly secure.

You may request access, correction, or deletion of information we hold about you, subject to legal and operational limits. Email Thenextchapterhomellc@gmail.com with the subject line “Privacy Request.”

This site is not directed to children under 13. We do not knowingly collect personal information from children under 13.

We may update this policy. The effective date above will change when we do. Material changes will be noted on this page.